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Unleashing Digital Customer Experience & Customer Service Speakers

Speakers for Unleashing Digital Customer Experience & Customer Service

 

2024

Frédéric DANIEL

Frédéric DANIEL

Head of CSC central team
Central Client Services Center,
Louis Vuitton
France
Dr. Maryna Sharygina-Rusthoven

Dr. Maryna Sharygina-Rusthoven

Head of L&D, Customer Experience Division,
UWV
Netherlands
Bart van de Sande

Bart van de Sande

Director of Customer Care Personal & Wealth,
ABN AMRO Bank N.V.
Netherlands
László Bácskai

László Bácskai

Global Head of Customer Experience,
Hoya Vision Care
Hungary
Thomas Staudte

Thomas Staudte

Head of Customer Engagement,
air up®
Switzerland
Magdalena Manevska

Magdalena Manevska

Director, Social Media Communications,
Philips
Netherlands
Julie Ní Mháirtín

Julie Ní Mháirtín

Senior Manager Customer Experience COE,
Stryker
Netherlands
Matwej Novakovski

Matwej Novakovski

Manager - CoE Customer Experience,
Stryker
Netherlands
Nils Maronier

Nils Maronier

Customer Experience transformation leader,
SWIFT
Netherlands
Marius Simion

Marius Simion

Expert Customer Experience,
BRD - Groupe Societe Generale
Romania
Vera Zonneveld

Vera Zonneveld

Head of Customer Experience,
MR MARVIS
Netherlands

Previous Speakers

Thomas Hamele

Thomas Hamele


BCM
Christian Osmundsen

Christian Osmundsen


Deliverect
Parsia Tayyebi

Parsia Tayyebi


E.ON Drive
Kevin Brown

Kevin Brown


LeasePlan Digital
Mahbir Thukral

Mahbir Thukral


IFF
Irina Popova

Irina Popova


Seagate Technology
Mark Ashton

Mark Ashton


ServiceNow
Alain Segond von Banchet

Alain Segond von Banchet


Zoom
Bob Beertema

Bob Beertema


Philips
Heidi Geilke

Heidi Geilke


Enviolo
Judit Bogos-Harts

Judit Bogos-Harts


Adidas
Lorenzo Bronzi

Lorenzo Bronzi


Adidas
Alberto Pasi

Alberto Pasi


Genesys
Alexandra da Silva Rodrigues

Alexandra da Silva Rodrigues


Radisson Hotel Group
Stuart Dorman

Stuart Dorman


Sabio Group
Seline Huisman

Seline Huisman

.
Jochen Toepfer

Jochen Toepfer


Acxiom
Frederik van Os

Frederik van Os


The Heineken Company
Laetitia Grammatico

Laetitia Grammatico


Philips
Liliana Caimacan

Liliana Caimacan


Hult International Business School
Shivang Garg

Shivang Garg


Freshworks
Ratidzo Zvirawa

Ratidzo Zvirawa


Intercom
Meni Dahan

Meni Dahan


H.Y. Group
Robin Wouters

Robin Wouters


Fastned
Matteo Pomoni

Matteo Pomoni


ING
Leendert van der Plas

Leendert van der Plas


The HEINEKEN Company
Eelko Lommers

Eelko Lommers


IKEA
Eva Martins

Eva Martins


Sanofi
Laetitia Grammatico

Laetitia Grammatico


Philips
Dominik Olejko

Dominik Olejko


H&M
Halima Boungab

Halima Boungab


Homeras
Shareen Bodha

Shareen Bodha


Shell Recharge
Jens Martin

Jens Martin


Kia Europe
Stepan Murer

Stepan Murer


Signify
Harald Lamberts

Harald Lamberts


Essense
Evelien van Damme

Evelien van Damme


citizenM