UNLEASHING DIGITAL CUSTOMER EXPERIENCE 2017

November 16 & 17

De Rode Hoed, Amsterdam

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Unleashing Digital Customer Experience


The summit’s format is structured to maximise learning and networking with a time efficient two-day interactive and diverse knowledge-sharing format to provide a collaborative delegate and speaker sharing opportunity. It aims to be both fun and informative – to provide the maximum networking so that presenters and attendees are given equal chance to contribute. There will be panel discussions, interviews, speed sessions, case studies and networking sessions throughout the program to enhance the learning and ability to make personal contacts throughout.

Charles Reeves

Director of Global Digital Product & Design
Aviva
United Kingdom

Bogdan Galusca

Business Development Manager EMEA
Stefanini
Germany

Prelini Udayan-Chiechi

VP EMEA Marketing
Zendesk
United Kingdom

Aidan Booth

Head of Customer Support, Brand & Platforms EMEA
Google, Ireland

Lorenzo Bronzi

Customer Experience Manager
PostNL
Netherlands

Martin Kulessa

Chief Customer Officer, NOW Mobility Services
BMW, Germany

Marco Catani

e-commerce Growth Lead
Luxottica
Italy

Harry Ashbridge

Senior Writer and Head of Customer Experience
The Writer, United Kingdom

Mike Plachta

Senior Solutions Engineer
Applause
Germany

Michel Kant

SEO Manager Europe
Staples Solutions
Netherlands

David Oldenburger

UX Design Lead
Philips
Netherlands

Carole Ginda

Head of Digital Retail Marketing
Electrolux
France

Hans Kardol

Consultant, Cvision
On behalf of Genesys
Netherlands

Sarah Eborall

Head of Customer Experience
Barclaycard
United Kingdom

Nieske van Woerden

Product Owner Customer Insights Engine ABN AMRO
Netherlands

Lucia Railean

Customer Success Director
IQVIA
France

Christoph Neut

VP EMEA
Sparkcentral
Belgium

Kara Towner-Larsen

Head of Digital Customer Experience, Corporate and Business Bank Nordea
Denmark

Ferry Kamp

Senior Director of Marketing & Digital
Unilever
Netherlands

Speakers of Unleashing Digital Customer Experience Amsterdam 2017

“More Speakers to Come!”

Past Speakers

Noel Verschaeren

Bugaboo

Danja Lekkerkerk

D-Reizen

Neil Taylor

The Writer

Jacob Hall

Wells Fargo

John van Pijkeren

HEINEKEN

Richard Black

Pepsico

Lindsy Szilvasi

Google

Denise Fletcher

Xerox

Meredith Baratz

United Healthcare

Carl Lyon

The Qoe

Lucas Hulsebos

DVJ Insights

Aleksandro Grabulov

Philips

Bob van der Beek

adidas Group

Marc Tollens

KLM

Gadi Ben-Yehuda

IBM

Martijn Pronk

Rijksmuseum

Martin Kurze

Deutsche Telekom

Irina Popova

Seagate

Bryce Barrand

Marriott

Nathalie Oestmann

American Express

Graham Cross

Unilever

Ute Haupte

TUI Group

Christophe Vergult

Insights Consulting

Saad Sohail

DHL Express

Paul DiPaola

AIG

Susan Wegner

Deutsche Telekom

Erin Satterwhite

Bayer Healthcare

Maartje Wakker

Adidas Group

Lanre Ibitoye

TEVA

Ajay Kapoor

Procter & Gamble

Barbara Sosnowski

Pfizer

Kip Compton

Cisco

Ahi Gvirtsman

Hewlett Packard

Rutger Van Bergen

Icemobile

Catherine Berière

Nestlé - ALUMNI

Hristo Borisov

Progress

Alex Goryachev

Cisco

Lucia Waldner

Credit Suisse

Christian Saclier

Nestle

Robert Schmeltzer

BASF

Heidi Hattendorf

Motorola Solutions

Bal Bansal

Coca Cola

Andrew Ouderkirk

3M

Carlos Condé

Amazon Web Services

Jarl Springer

Huawei

Gayatri Patel

eBay Inc

Eric Brun

Hyatt

Maartje Wakker

Adidas Group

Moises Norena

Whirlpool

Johan Rook

Oracle

Roy Ramon

Intel

Kevin Mayer

Walt Disney

Gallery

Testimonials

Staples
Head of Customer Planning Europe
Unleashing Customer Experience Excellence, Amsterdam, 2014

Huawei
Director & Head of Professional Services
Unleashing Customer Experience Excellence Summit, Amsterdam 2014

Philips
Senior manager
Unleashing Customer Experience Excellence, Amsterdam, 2014

LogMeIn
Enterise Account Director, EMEA
Unleashing Customer Experience Excellence Summit, Amsterdam 2014

Visit Our Corporate Website For Our Other Exciting Summits Coming Up!

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