NOVEMBER 4 & 5, 2025

Europe's #1
Unleashing Digital Customer Experience & Customer Service Summit

Presented by Global Executive Events
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  • Amsterdam
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Unleashing Digital Customer Experience & Customer Service Summit

Unleashing Digital Customer Experience & Customer Service Summit 2024 & 2025

Join the 11th edition of the cross-industry summit Unleashing Digital Customer Experience & Customer Service and gain an unparalleled opportunity to discover useful insights from the most outstanding corporate innovation leaders. We are bringing you a dynamic program filled with networking and benchmarking opportunities. Register today and participate in the discussion surrounding the latest trends and success stories of Digital Customer Experience innovation!

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Speakers for Unleashing Digital Customer Experience & Customer Service Summit 2024 & 2025

Now accepting speaker proposals! Have you got a story to share about your company's Digital Customer Experience's journey?
Get in touch with Victoria Twint, and share your presentation ideas: vt@globalexecutiveevents.eu

View All Speakers

Oana Dumitru
Oana Dumitru
Customer Experience & Innovation Expert,
ING
Netherlands
Tie Wang - Jones
Tie Wang - Jones
Global Head of Digital Inclusive Design,
IKEA
Netherlands
Michiel Jansen
Michiel Jansen
Head of Conversion CoE,
ING
Netherlands
Rodrigo Aviles
Rodrigo Aviles
CX Lead & Customer Journey Manager,
Hyundai Motor Europe
Germany
Garima Gupta
Garima Gupta
Head of Customer Experience,
TATA STEEL
Netherlands
Reinier Smeets
Reinier Smeets
Project manager CX & Marketing,
Fidus
Netherlands

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Axel Wagner

Head of Innovation and Brand Excellence Pharma,Europe Region,Capptoo AG Unleash-CX2024
 

James Adamczuk

CX Evangelist EMEA ,Zoom Unleash-CX2024
 

Bianca Negrea

Global Head of Service Design Ayvens Unleash-CX2024
 

Paola Ivanova

Service Design Manager Booking.com Unleash-CX2024
 

Maaike Verwer & Alex Eradus

CX Business Consultant & Business Development Manager From SABIO Unleash-CX2024
 

Vera Zonneveld

Head of Customer Experience , MR MARVIS Unleash-CX2024
 

Lex Oosterhoff

Field Marketing Manager Genesys Unleash-CX 2024
 

Pedro Marques

Principal Product Manager - Al Platform Unleash-CX 2024
 

Simon Depuydt

Manager ,Delaware Unleash-CX2024
 

Stijn Bannier

Global Digital Product Director adidas Unleash-CX2024
 

Thomas Staudte

Head of Customer Engagement air up Unleash-CX 2024
 

Manfred van Gurchom

Manager Customer Experience
unleashcx
 

Maryna Rusthoven

Programme Director Global Sustainable Business Management Unleash-DCX 2021

 

Ray McDiarmid

Global Head of CX Consulting Unleash-DCX 2021


 

Irina Popova

Project Manager, Six Sigma Belt, Channel Data Manager, Customer Success Advocate and Application Deployment Expert Unleash-cx 2021
 

Annette Mittelsdorf

Customer Information and Insight Leader, IKEA Deutschland GmbH & Co. KG Unleashing Digital CX Experience 2018

 

Josesph Sursock

Sr. vice president-client servs,Blueocean Market Intelligence unleashcx 2018
 

Luke WIlliams

Head of CX unleashcx 2018
 

Steffen Elsaesser

Global Head of Customer Experience unleashcx 2018
 

Carl Lyon

The Qoe unleashcx 2018
 

Cyril Denonain

Senior Manager Web Strategy Southern Europe unleashcx 2018
 

Erwan Saout

Senior Global Lead Customer Service unleashcx 2018
 

Jon Reay

Lead Strategist and Consumer Trends Consultant unleashcx 2018
 

Regine Lueghausen

Head of Marketing Flavors EAME unleashcx 2018
 

Priya Khullar

Head of Customer Insights, Experience and Multi-channel Comms unleashcx 2018
 

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