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Unleashing Digital Customer Experience & Customer Service Summit 2025

Join the 11th edition of the cross-industry summit Unleashing Digital Customer Experience & Customer Service and gain an unparalleled opportunity to discover useful insights from the most outstanding corporate innovation leaders. We are bringing you a dynamic program filled with networking and benchmarking opportunities. Register today and participate in the discussion surrounding the latest trends and success stories of Digital Customer Experience innovation!

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Speakers for Unleashing Digital Customer Experience & Customer Service Summit 2025

Now accepting speaker proposals! Have you got a story to share about your company's Digital Customer Experience's journey?
Get in touch with Victoria Twint, and share your presentation ideas: vt@globalexecutiveevents.eu

View All Speakers

Bianca Negrea
Global Head of Service Design,
Ayvens
Denmark

Dr. Maryna Sharygina-Rusthoven
Head of L&D, Customer Experience Division,
UWV
Netherlands

Bart van de Sande
Director of Customer Care Personal & Wealth,
ABN AMRO Bank N.V.
Netherlands

László Bácskai
Global Head of Customer Experience,
Hoya Vision Care
Hungary

Thomas Staudte
Head of Customer Engagement,
air up®
Switzerland

Magdalena Manevska
Director, Social Media Communications,
Philips
Netherlands

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Axel Wagner
Head of Innovation and Brand Excellence Pharma,Europe Region,Capptoo AG Unleash-CX2024

James Adamczuk
CX Evangelist EMEA ,Zoom Unleash-CX2024

Bianca Negrea
Global Head of Service Design Ayvens Unleash-CX2024

Paola Ivanova
Service Design Manager Booking.com Unleash-CX2024

Maaike Verwer & Alex Eradus
CX Business Consultant & Business Development Manager From SABIO Unleash-CX2024

Vera Zonneveld
Head of Customer Experience , MR MARVIS Unleash-CX2024

Lex Oosterhoff
Field Marketing Manager Genesys Unleash-CX 2024

Pedro Marques
Principal Product Manager - Al Platform Unleash-CX 2024

Simon Depuydt
Manager ,Delaware Unleash-CX2024

Stijn Bannier
Global Digital Product Director adidas Unleash-CX2024

Thomas Staudte
Head of Customer Engagement air up Unleash-CX 2024

Manfred van Gurchom
Manager Customer Experience
unleashcx

Maryna Rusthoven
Programme Director Global Sustainable Business Management Unleash-DCX 2021

Ray McDiarmid
Global Head of CX Consulting Unleash-DCX 2021

Irina Popova
Project Manager, Six Sigma Belt, Channel Data Manager, Customer Success Advocate and Application Deployment Expert Unleash-cx 2021

Annette Mittelsdorf
Customer Information and Insight Leader, IKEA Deutschland GmbH & Co. KG Unleashing Digital CX Experience 2018

Josesph Sursock
Sr. vice president-client servs,Blueocean Market Intelligence unleashcx 2018

Luke WIlliams
Head of CX unleashcx 2018

Steffen Elsaesser
Global Head of Customer Experience unleashcx 2018

Carl Lyon
The Qoe unleashcx 2018

Cyril Denonain
Senior Manager Web Strategy Southern Europe unleashcx 2018

Erwan Saout
Senior Global Lead Customer Service unleashcx 2018

Jon Reay
Lead Strategist and Consumer Trends Consultant unleashcx 2018

Regine Lueghausen
Head of Marketing Flavors EAME unleashcx 2018

Priya Khullar
Head of Customer Insights, Experience and Multi-channel Comms unleashcx 2018

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