Speakers for Unleashing Digital Customer Experience
2023
Eelko Lommers
Global Director product experience Design, circular, energy & remote selling,IKEA
Netherlands
Bart van de Sande
Director of Customer Care,ABN AMRO Bank N.V.
Netherlands
Heidi Geilke
Head of Customer & Supplier Operations,Enviolo
Netherlands
Christian Osmundsen
Global Head of Customer Experience,Deliverect
Netherlands
Kevin Brown
Head of Digital Engagement,LeasePlan Digital
Netherlands
Bob Beertema
Digital Service Experience Manager,Philips
Netherlands
Parsia Tayyebi
Global Head of Digital & CX,E.ON Drive
Netherlands
Alexandra da Silva Rodrigues
Strategic Advisor for Global Contact Centers,Radisson Hotel Group
Spain
Thomas Hamele
Executive Partner,BCM
Germany
Candela Martínez
Strategic Experience Designer,Adidas
Netherlands
Meni Dahan
Head of CX & Digital, Board member,H.Y. Group
Israel
Stuart Dorman
Chief Innovation Officer,Sabio Group
United Kingdom
Robin Wouters
Director, Product Management & Engineering,Fastned
Netherlands
Jochen Toepfer
Senior Vice President, Services,Acxiom
Switzerland
Previous Speakers
Leendert van der Plas
The HEINEKEN Company
Evelien van Damme
citizenM hotels
Eva Martins
Sanofi
Laetitia Grammatico
Philips
Thomas Staudte
Air up
Halima Boungab
Homeras
Shareen Bodha
Shell Recharge
Jens Martin
Kia Europe
Harald Lamberts
Essense
Bert Middendorp
Hunkemöller
Erik Hesseling
Nova Reperta
Derek Lewis
Talkdesk
Irina Popova
SEAGATE TECHNOLOGY
Fabian Kersten
Solvay
Roman Siepelmeyer
Netflix
Martine Niermans
Zendesk
DR.Jochen Töpfer
Acxiom
Maarten Copini
NTT
Marieke Miltenburg
bol.com
Manfred van Gurchom
ANWB
Nancy Moodley
Nissan
Tamara Mom
de Volksbank
Jolien Nelemans
de Volksbank
Barbara den Bak
HIGH STUDIOS
Sarah Eborall
BARCLAYCARD
Morten Dal
PANDORA A/S
Priya Khullar
PFIZER
Steve Gibbons
BBC
Julita Davies
KOBELCO CONSTRUCTION MACHINERY EUROPE
Le Quan Truong
STAPLES
Dr. Gerhard Wagner
UNIVERSITY OF SIEGEN
Regine Lueghausen
INTERNATIONAL FLAVORS & FRAGRANCES
Erwan Saout
HEINEKEN
Franz Weisenburger
DEUTSCHE TELECOM SERVICE GMBH
Onno Hoffmann
DEUTSCHE TELECOM SERVICE GMBH
Thomas U. Hamele
BCM